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How do I stay safe from payment fraud?

Updated 11/06/2026

Short answer

We only ask you to pay into our company account. Our riders and staff will never ask you to pay into a personal account or ask for your card PIN, OTP or banking password.

  • We only ever ask you to pay into an account in our company's name.
  • Our riders and staff will never ask you to pay into a personal account.
  • No one from Chelsempire will ever ask for your card PIN, OTP or online banking password.

If anyone does, don't pay, and report it to us straight away.

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