I didn't receive my order confirmation e-mail
Short answer
Check your spam or promotions folder first. If it is not there, track your order with your phone number, or contact us and we will resend it.
- Look in your spam, junk or promotions folder, and search for "Chelsempire".
- Check that the e-mail address you entered at checkout was spelt correctly.
- You can still follow your order on Track an order using your phone number.
Still nothing? Contact us and we will resend it.
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