What happens if I miss my delivery?
Short answer
The rider will call you. If no one can receive the order, we arrange a new delivery window with you.
If you're not available when the rider arrives, they will call you.
- If no one can receive the order, we arrange a new delivery window with you.
- After repeated failed attempts we may take the order back to our store and contact you to arrange delivery again (a further delivery fee may apply) or a refund of the items.
Need to change the time? Contact us as early as you can.
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