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When will my order arrive?

Updated 11/06/2026

Short answer

The estimated delivery time for your address is shown at checkout. When your order goes out, we send you the rider's details and a delivery window.

The delivery fee and estimated delivery time for your address are shown at checkout, before you pay.

When your order goes Out for delivery, we e-mail you the rider's name and phone number and a delivery window, for example Tue 4 Nov, 2:00 PM – 5:00 PM. You can also see it on Track an order.

If we can't deliver within the time we agreed, you can cancel and get a full refund, including the delivery fee.

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